Frequently Asked Questions (FAQ)
What types of hair services do you offer?
At Tress Trends, we offer a wide range of hair services to meet all your needs. These include:
Haircuts and Styling: From trims to complete transformations, including blowouts and updos.
Hair Coloring: Highlights, lowlights, balayage, ombré, and full color.
Texture Services: Relaxing treatments, perms, and other texture-enhancing options.
Hair Treatments: Deep conditioning, keratin treatments, and scalp treatments.
Consultations: Personalized advice on cuts, colors, and treatments.
Bridal and Special Occasion Services: Custom hairstyles for weddings and events.
How do I book an appointment?
Booking an appointment is easy! You can:
Call Us: Reach out to us directly at (270) 300-0455 to schedule your appointment.
Online Booking: Visit our website and use our online booking system for convenience.
Walk-In: We welcome walk-ins, but to ensure you get the time slot you prefer, we recommend booking in advance.
What should I expect during my first visit?
During your first visit, you can expect:
Consultation: We’ll discuss your hair goals, preferences, and any concerns you might have.
Personalized Service: Based on your consultation, we’ll tailor our services to meet your needs.
Professional Care: Our experienced stylists will provide expert recommendations and ensure you leave satisfied with your look.
What products do you use in your salon?
We use high-quality, professional-grade products from renowned brands to ensure the best results for your hair. Our products are carefully selected to enhance hair health and achieve the desired look. If you’re interested, we can recommend products for you to use at home that complement the services we provide.
How do I maintain my new haircut or color?
Our stylists will provide you with personalized aftercare advice based on your specific cut or color. This might include recommendations for at-home products, maintenance routines, and tips for keeping your hair looking its best between appointments. Regular touch-ups and treatments may also be suggested to keep your style fresh.
What if I’m not happy with my service?
Your satisfaction is our top priority. If you’re not completely happy with your service, please let us know within 7 days of your appointment. We offer complimentary adjustments or corrections to ensure you’re pleased with the outcome. Your feedback helps us continually improve our services.
Are there any special offers or loyalty programs?
We frequently offer special promotions and have a loyalty program to reward our regular clients. Check our website or follow us on social media for the latest updates on discounts, packages, and loyalty benefits. You can also inquire about our current offers when you visit the salon.
What should I do if I need to cancel or reschedule my appointment?
If you need to cancel or reschedule, please contact us as soon as possible. We ask for at least 24 hours’ notice to avoid cancellation fees and to allow us to accommodate other clients. You can reach us by phone or through our online booking system to make changes to your appointment.
Do you offer services for children?
Yes, we do offer haircuts and styling for children. Our stylists are experienced in working with kids and can create age-appropriate styles that will make their salon experience enjoyable.
Are your stylists licensed and experienced?
Absolutely. All our stylists are licensed professionals with extensive training and experience in the latest hair trends and techniques. We invest in ongoing education to ensure our team remains skilled and knowledgeable in providing the best possible service.
If you have any additional questions or need further assistance, please don’t hesitate to reach out to us. We’re here to help and ensure your experience at Tress Trends is exceptional!
